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How can I contact the helpline about questions or problem?
Report problems 24 hours by phone at 02-095-6599 press 3.
If there is a system error, does it require the staff to visit the site in order to conduct troubleshooting?
Banpu NEXT has a control room that tracks and displays system performance in real-time. In the event of system error, our staff is automatically notified for timely analysis and troubleshooting.
