Over the past few years, the popularity of solar panel installations has surged, with many organizations rushing to adopt them to reduce electricity costs. However, once the systems are in use, some companies encounter recurring problems — underperforming systems, a lack of monitoring, or disappearing support teams after the warranty ends.
Choosing the right solar partner is crucial to ensure your investment brings long-term returns, not unexpected burdens.
4 Common Pitfalls Thai Businesses Experience
1. Poor Energy Output Due to Lack of Real-Time Monitoring
Many organizations have no idea whether their solar systems are performing at full efficiency, because they lack accurate real-time monitoring. If solar panels malfunction or inverters underperform, these issues may go unnoticed until the expected electricity savings fail to appear.
Without performance data, companies can’t analyze system effectiveness, identify areas for improvement, or plan for preventive maintenance.
2. No Alerts When the System Malfunctions
Solar systems can stop working or underperform for days or even weeks without the users realizing it — whether from equipment failure, dust and leaf blockage, or improper configuration.
Without an automatic alert system, power loss continues unchecked, directly impacting return on investment and long-term reliability.
3. No Local Technical Support — Repairs Delayed by Overseas Teams
Many solar providers rely on technical teams based abroad. When problems arise, businesses are forced to wait for international support or rely on poorly trained local technicians. This delays repairs and disrupts electricity production.
Lack of local support teams also means a limited understanding of local conditions and an inability to provide effective preventive maintenance.
4. Inaccessible Data for ESG or Net Zero Reporting
As sustainability reporting becomes increasingly essential, including ESG metrics, carbon reduction, and Net Zero goals, having a solar system that can’t track or report carbon savings is a missed opportunity.
Accurate energy data can be used to develop ESG reports, register carbon credits, or produce sustainability disclosures. Without a proper data system, companies lose access to valuable reporting and strategic advantages.
How to Choose an Energy Partner That “Supports You After the Installation”
Installing a solar system is only the beginning. The real value lies in how well it’s managed and maintained over time. Choosing the right partner can ensure your solar investment delivers long-term returns, not recurring headaches. Here’s what to look for:
– End-to-End After-Sales Service (O&M)
Look for a partner that offers comprehensive Operation & Maintenance (O&M) services, not just a warranty. A reliable O&M program includes preventive maintenance, performance inspections, and repair services when issues arise.
Effective O&M ensures your solar system operates at peak efficiency, helping to extend its overall lifespan.
– Real-Time Monitoring with a Digital Platform
A strong energy partner should provide a digital monitoring system that displays live data on electricity production, equipment performance, and carbon reduction, with automatic alerts in case of malfunctions.
Accurate, real-time data empowers you to plan your energy usage, track ROI, and compile reliable sustainability reports with confidence.
– Scalable Consultation Services
Choose a partner that can advise on future system expansions, such as integrating EV infrastructure, joining a carbon credit program, or preparing for ESG disclosures.
An expert partner in sustainability can ensure your energy strategies support your organization’s Net Zero goals.
– Local Expert Team in Thailand
Having a technical and engineering team based in Thailand is invaluable. Local teams have a better understanding of regulatory frameworks, environmental conditions, and unique business needs.
On-ground support also ensures faster response times and more effective preventive maintenance, minimizing system downtime.
Banpu NEXT: Your Trusted Partner in Energy and Business Continuity
At Banpu NEXT, we understand that installing solar is just the beginning. True success lies in long-term system care and performance optimization.
Our Distinctive Full-Service Offering
- Performance Guarantee: We ensure your solar system produces electricity at projected levels, giving you peace of mind.
- O&M and Energy Monitoring Platform: Custom-built for each organization, our platform helps you track, analyze, and manage energy use with precision. Real-time alerts allow for quick issue resolution.
24 Hours Professional After-Sales Support: Our expert teams — including R&D, engineers, digital tech specialists, and customer support — monitor your system in real-time from our control room and respond rapidly to any issues.
Starting Fresh or Making It Worthwhile Again?
Choosing the right partner ensures your solar investment delivers long-term value and sustainability, not just a one-time installation, but a fully optimized energy system that supports your long-term business goals.
No Matter Where You Are on the Journey — We’re Your Long-Term Partner.